Contact Us

We're Here When You Need Us

Real people. Real replies. Every message is read and answered by our support team — not a bot, not a ticket system. Just us.

Direct Email support@lumisculpt.co We respond within 24 hours, Monday through Friday.

Quick Answers

Where is my order?

All orders are processed within 1–3 business days. Once shipped you'll receive a tracking email automatically. You can also track your order here at any time.

I want to return my order

Every LumiSculpt order is covered by our 60-Day Risk-Free Guarantee. If you're not satisfied with your results, email us with your order number and we'll handle it — no forms, no hoops. See our full Refund Policy.

My device isn't working as expected

Email us your order number and a short description of the issue. Our team will troubleshoot with you directly and make it right.

Do you ship internationally?

Yes — free worldwide shipping on every order, no minimum. Delivery takes 4–15 business days depending on your location. Duties and taxes are included.

Which product is right for me?

Send us a message below with your main goal — lymphatic drainage, cellulite, skin firming, or hair removal — and we'll point you to the right tool for your routine.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours on business days.

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